FAQ
Frequently
asked questions
ORDERING & SHIPPING
Our Park City cafe ships orders across the US, Canada and Bermuda. We also ship coffee across Australia but you'll need to be on the Australian version of the website, just use the toggle in the top right to change countries. If you haven't seen your country listed fear not, we'll ship there one day! Over the coming months we’re looking to expand shipping to even more countries, so jump on our newsletter and stay in the loop.
You will receive a confirmation email from us after placing your order with your invoice. We’ll also update you with the tracking code when your order has been shipped.
For orders in the US we use USPS priority mail and expect 2-3 business days for delivery.
For orders in Canada and Bermuda we use USPS express international and expect it to take 3-5 business days.
To make sure your coffee is freshly roasted please allow up to 24 hours to make it out the door and for tracking to go live. Orders placed over the weekend or on public holidays will be processed the following business day.
Our coffee subscriptions are all managed via My Account. Just log in and start adjusting via https://camposcoffee.com/my-account/
Please contact [email protected] and we’ll reply as soon as possible. Note that responses will only come through during our business hours, 7am – 4pm, Monday to Friday.
COFFEE
Coffee quality will start to decrease over time, for best results we recommend using whole coffee beans within 6 weeks. If your coffee is pre-ground we recommend using within 2 weeks.
We're more than happy to grind beans for you when you visit us in store, but orders in the shop will just be whole beans for now.
Coffee beans should be stored in a cool, dark and dry place – but not the fridge or freezer. Moisture and air are the enemy of coffee so we recommend storing your coffee in an Airscape Canister which are available in our shop.
Regrettably it has ended with his term in office! If you’d like to try something with a similar flavour, you could try our Kenya Tchakakhani AA. This Kenyan bean actually made up 50% of the Obama Blend.
We do not to produce coffee pods or capsules due to concerns over their impact on the environment.
The green Campos takeaway cups and lids are recyclable. Check your local facilities for details. Our green cups are even commercially compostable!
About Us
Campos is a Latin based word meaning country or field. Especially in Brazil – Portuguese, a campos is a growing field.
No. David Campese has no-association with Campos Coffee, our names just sound the similar. Great rugby player by the way.